Quality Improvement Officer - Cheshire/Wirral/Liverpool/Staffordshire/Birmingham.
Step into a role where your healthcare experience drives real change—support services, improve quality, and help teams achieve outstanding care across the region.
Quality Improvement Facilitator (QIF)
Location: Region 3 (Cheshire / Wirral / Liverpool / Staffordshire / Birmingham)
Salary: £25,000 – £30,000 (depending on experience)
Job Type: Full-Time, Permanent
Must be a driver with access to your own vehicle. Travel is required, including occasional overnight stays.
💡 About the Role
Are you passionate about improving quality in healthcare services? Do you have a keen eye for detail and a strong understanding of regulatory standards?
We are looking for a Quality Improvement Facilitator (QIF) to support services across the region, helping drive continuous improvement and ensure the highest standards of care and compliance. This is a fantastic opportunity for someone already working in healthcare who is ready to take the next step into a quality-focused role.
We actively welcome applications from current nurses, social workers, and other healthcare professionals who understand the importance of compliance, governance and delivering outstanding care.
🎯 What You’ll Be Doing
Support Quality & Compliance
Work closely with services to support audits, inspections and quality improvement initiatives, ensuring alignment with organisational priorities and national standards.
Drive Continuous Improvement
Analyse audit outcomes, develop action plans and support teams to implement meaningful and lasting improvements.
Collaborate Across Teams
Partner with Service Managers, Clinical Teams and senior leaders to maintain and improve service quality across the organisation.
Deliver Training & Guidance
Provide engaging training sessions (both in-person and virtual) to help teams understand best practices, regulatory expectations and quality processes.
Support Inspections & Reviews
Assist with internal inspections, medication reviews, investigations and regulatory preparation.
👤 About You
We’re looking for someone who is detail-oriented, proactive and passionate about quality in healthcare. You might currently be working as a:
Nurse
Social Worker
Healthcare professional in a clinical or support setting
Or in another role within health and social care
You’ll also bring:
A strong understanding of regulatory frameworks (including CQC standards)
Must have experience working within a quality setting in Adult Social Care
Excellent attention to detail and analytical skills
Confidence in supporting audits and interpreting data
Strong communication skills and the ability to influence and support teams
A genuine passion for improving services and outcomes for people
🚀 Why Join Us?
This role offers a unique opportunity to move into a quality and compliance-focused career while still making a direct impact on frontline services. You’ll be part of a supportive team, working across a variety of services, gaining exposure to audits, governance and organisational strategy.
If you're ready to use your healthcare experience in a new and rewarding way—helping services achieve and maintain outstanding standards—we’d love to hear from you.
- Department
- Clinical
- Locations
- Birmingham, Grainger House, Birmingham, Olton Grange, Merseyside, Holly Court, Chester, Beck House
- Remote status
- Hybrid
About Northern Healthcare
At Northern Healthcare, we're dedicated to enhancing the lives of individuals with mental health diagnoses, learning disabilities, or autism through our supported living services. Our compassionate team works tirelessly to deliver support in high-quality services across the North West, Cumbria, Yorkshire, and the Midlands.
We support each individual's unique needs, ensuring they receive the care, guidance, and encouragement they deserve. With a strong emphasis on dignity, respect, and empowerment, we create an environment where each individual feels valued and inspired to achieve their goals.
Our commitment to providing exceptional care and support is at the heart of everything we do. We believe that everyone has the potential to lead a fulfilling life, and we're here to make that a reality for the people we support and each other.